Sales growth
At Lifting Equipment Store USA during 2023–2026, while managing sales and operations for an industrial distributor with 25,000 SKUs and more than 40 supplier lines.
MEET JEFF MILLER
Advice grounded
in running the business.
Founder & Principal
I’ve been responsible for the decisions, the people, and the daily work that keep an industrial business moving.
My background spans general management, operations, sales, and product leadership in manufacturing, distribution, and technical products. I’ve built a business from formation through ownership transfer, led teams, managed supplier relationships, and worked through the details of quote-to-order operations—from quote development and pricing through supplier coordination, fulfillment, and customer updates.
As a business operations consultant and fractional COO, I work with owners to understand the problem, agree on priorities, provide executive-level operating leadership when needed, work alongside the team, and leave a process people can use.
SELECTED OPERATING RESULTS
A record of making
businesses work better.
Results from Jeff’s previous leadership roles.
Lower manufacturing costs
At Cylix, where bringing production in-house, applying Lean concepts, and investing in equipment supported improvements in cost, quality, and lead time.
Pretax profit margin
At Straightpoint Americas in 2018, following a move from annual losses through sales growth, pricing improvements, and expense control.
Historical business results; each engagement begins with its own baseline and agreed objectives.
LEADERSHIP EXPERIENCE
Across the business.
Close to the work.
Industrial distribution · Manufacturing · Technical products · B2B e-commerce
Lifting Equipment Store USA
General Manager
Sales, customer service, supplier onboarding, technical support, fulfillment, and operating procedures. Used Shopify applications and AI-enabled workflows to support productivity and margin performance.
FAD Equipment Store
President & General Manager
Built and operated an industrial e-commerce distributor, from company formation and daily management through transfer to new ownership.
Straightpoint Americas
General Manager, Americas
Led financial performance, business operations, and sales for a load-monitoring manufacturer. Supported continuity through an ownership transition.
Dytran Instruments
Inside Sales Manager
Led nine Sales Engineers and Sales Administrators, connecting customer requirements with Finance, Engineering, and Production.
Manufacturing & product leadership
Leadership at The Cylix Corporation, product management at Johanson Dielectrics, and business development at Raycap.
NMB Technologies
Director of Marketing & Product Management
Led six major product teams and North American marketing for a division with $200 million in annual sales. Directed product strategy and business development, with global account responsibility for HP, Dell, and Compaq.
WORK DIRECTLY WITH JEFF